Privacy Policy

Introduction and Scope

At DesktopFlowMaxDigital, we understand that your privacy matters deeply when learning about financial markets and trading strategies, particularly stop-loss techniques. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our educational platform at desktopflowmaxdigital.com.

Our commitment extends beyond simple compliance—we believe transparency about data practices builds the trust essential for effective learning environments. This policy applies to all services, educational materials, webinars, and communications provided through our platform.

Information We Collect

We collect various types of information to provide personalized education about trading strategies and stop-loss implementation. Understanding what we collect helps you make informed decisions about sharing information with us.

How We Use Your Information

Your information serves specific purposes related to delivering quality education about financial markets and trading strategies. We don't use your data for purposes unrelated to our educational mission.

Primary uses include delivering course content, tracking your learning progress through our stop-loss methodology programs, and communicating important updates about market education opportunities. We also use aggregate data to improve our teaching methods and develop new educational resources.

• Customizing educational content based on your experience level and interests
• Sending relevant market education updates and course announcements
• Processing enrollments and managing access to premium content
• Providing technical support and resolving platform issues
• Analyzing learning patterns to improve our educational effectiveness
• Maintaining security and preventing unauthorized access to accounts

Data Sharing and Third Parties

We maintain strict controls over who can access your personal information. Our approach prioritizes your privacy while enabling us to deliver comprehensive educational services through carefully vetted partners.

Limited sharing occurs with payment processors for course enrollment, email service providers for educational communications, and technical service providers who help maintain our platform. All third parties must meet our privacy standards and are contractually bound to protect your information.

Your Privacy Rights

Under Vietnamese privacy laws and international standards, you have significant control over your personal information. These rights ensure you can manage your data according to your preferences and circumstances.

Data Security and Protection

Protecting your information requires multiple layers of security spanning technical, administrative, and physical safeguards. Our security measures address both current threats and emerging risks in the digital education landscape.

Technical protections include encrypted data transmission, secure server hosting in certified facilities, regular security audits, and access controls limiting who can view your information. We also maintain incident response procedures and backup systems to ensure continuity and protection.

• SSL encryption for all data transmission between your device and our servers
• Regular security assessments and vulnerability testing by independent experts
• Employee training on privacy and security best practices
• Multi-factor authentication options for account access
• Automated monitoring systems detecting unusual account activity

Data Retention and Deletion

We retain your information only as long as necessary to provide educational services and meet legal obligations. Our retention schedule balances your privacy interests with practical needs for ongoing educational support.

Active student accounts and associated learning progress are maintained throughout your enrollment and for two years following course completion. Communication records are kept for customer service purposes for three years. Financial transaction records follow Vietnamese legal requirements for business record retention.

When deletion occurs, we use secure methods ensuring information cannot be recovered. Some aggregate, anonymized data may be retained for educational research and platform improvement purposes.

International Data Transfers

While our primary operations are based in Vietnam, some service providers and technical infrastructure may process your information in other countries. We ensure appropriate safeguards protect your data regardless of processing location.

All international transfers comply with Vietnamese data protection requirements and include contractual protections ensuring your information receives adequate privacy protection. We regularly review and update transfer mechanisms as international privacy frameworks evolve.

Changes to This Policy

Privacy practices evolve as our educational offerings expand and privacy laws develop. We review and update this policy annually, or more frequently when significant changes occur to our data practices or legal requirements.

Material changes will be communicated through email notifications and prominent notices on our platform. We encourage reviewing this policy periodically to stay informed about how we protect your information.